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CLAIMS DOCUMENT CENTRE

Know what to prepare before starting a claim.

Requirements vary by insurer and policy type, but being organised helps the process move more clearly.

Clear guidance.
Tailored cover.
CLEAR GUIDANCE

Typical claims documents

Always follow the relevant insurer’s instructions and ask when a requirement is unclear.

01

Motor: licence, abstract, photos and logbook

Understand what it means, why it matters and what details are worth checking.

02

Medical: bills, reports and prescriptions

Understand what it means, why it matters and what details are worth checking.

03

Property: photos, asset list and proof

Understand what it means, why it matters and what details are worth checking.

04

Business: incident report and records

Understand what it means, why it matters and what details are worth checking.

05

Travel: boarding pass, reports and receipts

Understand what it means, why it matters and what details are worth checking.

WHAT TO PREPARE

A clearer place to start.

Use this list to organise the details that may support a more useful review.

01Policy number

02Completed claim form

03Incident statement

04Supporting photographs

05Proof of ownership

06Repair or replacement estimates

07Police report where applicable

08Medical or travel records where applicable

Claims are assessed by the relevant insurer according to policy terms, exclusions, limits and required documentation. Shieldpoint Pillar provides guidance and support but does not determine claim outcomes.
PRACTICAL SUPPORT

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